Shipping Policy
At Hamnaa’s Outlet, we are committed to ensuring that your orders reach you safely and as quickly as possible. Below is our shipping policy outlining how we handle deliveries.
1. Order Processing
All orders are processed within 1–5 business days after we receive your order confirmation. You will be notified once your order is packed and dispatched via WhatsApp or SMS.
2. Delivery Timelines
We partner with reliable courier services to ensure smooth deliveries. Estimated delivery times:
- Metro Cities: 3–5 business days
- Other Locations: 5–7 business days
Note: Delivery delays may occur due to festivals, natural calamities, or courier disruptions.
3. Shipping Charges
We offer free shipping on all prepaid orders. For Cash on Delivery (COD), nominal charges may apply depending on the product value and location.
4. Order Tracking
Once your order is shipped, you will receive a tracking link on WhatsApp or via email. You can track the shipment in real-time until it reaches your doorstep.
5. Address & Contact Details
Please ensure that your shipping address and contact number are accurate while placing the order. We are not responsible for delays or failed deliveries due to incorrect information.
6. Need Help?
For any queries related to your order, feel free to reach out to our support team via the Contact Us page.