Frequently Asked Questions (FAQs)
What is Hamnaa’s Outlet?
Hamnaa’s Outlet is a fashion-forward brand focused on providing affordable yet elegant ethnic wear for modern women and girls. Our collections include cord sets, floral prints, embroidered suits, and much more — all crafted with love and quality.
How do I place an order?
You can browse products on our website and place your order directly via our WhatsApp “Place Order” button. This ensures quick communication and order confirmation for a seamless shopping experience.
Can I return or cancel my order?
We encourage you to read our Returns & Cancellation policy for detailed terms. While we do not entertain cancellations once the order is processed, we’re happy to assist with genuine concerns.
How can I track my order?
Once your order is confirmed, our team will share tracking updates via WhatsApp. You can always contact us for status updates if needed.
Are the product colors exact as shown?
While we strive to show accurate colors, actual shades may slightly vary due to camera lighting and screen settings. We ensure the designs and quality meet expectations.
Do you offer custom sizing?
At this time, we do not offer custom sizing. However, our available sizes — generally M, L, and XL — are designed to fit most body types comfortably.
How can I contact customer support?
You can reach us through the Contact Us page, or drop us a message on WhatsApp. We’re here to help you Monday to Saturday, 10 AM to 7 PM.